Help

Boondock Gauge support

Last updated: November 3, 2026

Email contato@axionventures.com.br with your phone model and the device you are trying to read. We usually answer within two days.

My device doesn't show up

  1. Close the maker's app (LiTime, Redodo, JBD, Battery Monitor, Tank Check, DC Home). Most batteries accept one Bluetooth connection at a time.
  2. Wake the battery: turn on a load for 10 seconds. Some BMS boards sleep when idle.
  3. Move within 15 ft. Battery boxes and steel bays block the signal.
  4. Turn off the Bluetooth password. LiTime and some JBD boards have a 6-digit PIN option; Boondock Gauge can't read a battery while it is on.
  5. Still nothing? In the app, open Devices › Send a capture and email it to us. We add new models in updates.

Compatible devices

The propane level looks wrong

Pick your tank size on the propane screen (20, 30, 40 or 100 lb, or a custom height). If the app says "weak reading", move the sensor to the center of the tank bottom and clean the contact area.

Alerts

Alerts work while the app is open, or in the background with Bluetooth on. On Android, turn on Settings › Background monitoring to keep reading while you drive.

Pro and the free plan

After the 3-day trial, one device of your choice stays free with live readings. Pro (one-time purchase, no subscription) unlocks every device on one dashboard, hours and days left, alerts, 90-day history, the widget, CSV export and more rigs. To restore Pro on a new phone, open Settings › Restore purchase with the same Google or Apple account.

Boondock Gauge · Support · Privacy